Problem-solving is a systematic and mental process that requires understanding a situation, planning solutions, testing them, and effectively resolving the issue.
Therefore, “Problem-solving” is a generic term. Indeed, there are several problem-solving frameworks, such as PDCA, DMAIC (Define-Measure-Analyze-Improve-Control), and PDSA (Plan-Do-Study-Act).
Toyota used and promoted the PDCA at the heart of Lean Management thinking.
It highlights the concept of “Problem”. In practice and from a business perspective, a Problem is a performance gap.